Online Dispute Resolution · India

Resolve disputes.Restore relationships.

Welcome to eSulah — we are reimagining access to justice for modern India, bringing mediation, arbitration and conciliation directly to your screen. No court visits. No endless waiting. Just fair, legally binding resolutions.

Mediation
Amicable
Arbitration
Binding
Conciliation
Guided
Trusted by modern Indian enterprises, MSMEs, and everyday citizens for justice.
How eSulah works

Expert mediation with eSulah.

Forget the endless court dates. Whether you are dealing with a delayed payment or a contract issue, eSulah connects you with neutral experts to reach a friendly, legally enforceable settlement — from the comfort of your home.

eSulah is an advanced legal-tech platform that moves the entire dispute resolution process online — under the Indian Arbitration & Conciliation Act, 1996.

Disputes filed
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Disputes resolved
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Avg. resolution
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Panel of neutrals
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The eSulah advantage

Why choose eSulah.

  • 01

    Legally enforceable

    Every eSulah arbitral award is a legally binding decree, enforceable in Indian courts under the Arbitration & Conciliation Act, 1996.

  • 02

    Smart document review

    Upload your evidence — invoices, WhatsApp chats, contracts. Our platform classifies documents and helps neutrals begin with structure, not chaos.

  • 03

    Secure & private

    Hosted on highly secure, encrypted Indian servers ensuring 100% data localization and ISO 27001-aligned controls. Every case, strictly confidential.

  • 04

    Multilingual support

    Justice speaks your language. The platform and our neutrals support dispute resolution in multiple Indian regional languages.

Legally enforceable

A settlement here holds in any court in India.

Outcomes issued on eSulah are binding under the Mediation Act, 2023 and the Arbitration & Conciliation Act, 1996. India-hosted infrastructure, encrypted in transit and at rest, ISO 27001-aligned controls, panel-based neutral appointment.

Binding
awards & settlements
Encrypted
in transit & at rest
India-hosted
infrastructure
Empaneled
qualified neutrals
In their words

“We moved 240 small-ticket recovery disputes to eSulah. Average cycle dropped from nine months to thirty-two days. The customers, remarkably, thanked us.”

Head of Operations · Fintech NBFC
Feb 2026
Recognised across
Razorpay
Payments
PhonePe
Payments
Cred
Cards
Zerodha
Broking
Flipkart
E-commerce
Meesho
Marketplace
PolicyBazaar
Insurance
Paytm
Payments
Groww
Investments
Swiggy
Logistics
Zomato
F&B
Upstox
Broking
Razorpay
Payments
PhonePe
Payments
Cred
Cards
Zerodha
Broking
Flipkart
E-commerce
Meesho
Marketplace
PolicyBazaar
Insurance
Paytm
Payments
Groww
Investments
Swiggy
Logistics
Zomato
F&B
Upstox
Broking

12 integrations · live · monochrome marks for institutional consistency

For individuals

Talk to a person who has seen this before.

A sixty-minute consultation with a qualified expert. If your matter is suitable for online resolution, we'll file it for online mediation. If it isn't, we'll tell you straight.

Read the FAQs
What you get
  • · Suitability check for ODR
  • · Document & strategy review
  • · Filing assistance if eligible
  • · Honest opinion if not
For lawyers & law students

A modern path into dispute resolution.

Two steps. Complete eSulah's online ODR course, then choose your path — case management, mediation, or arbitration. Empanelment is by application; the work is online.

  1. Step 01
    ODR course
    Fifteen hours, self-paced. Indian ODR law, mediation craft, platform tooling.
  2. Step 02
    Empanelment
    Apply, get reviewed, get assigned cases. The work begins the same week.
Get in touch

Let's talk resolution.

Have a question about a case, our platform, or enterprise partnerships? Drop us a line — or write to support@e-sulah.com. We'll reply within one business day.